HOW LONG IS DELIVERY TIME?

Delivery time consists of two stages:

Processing Time
Once your order is placed, we verify your order details, prepare your items, complete quality checks and package your order for shipment. Orders are typically processed and dispatched within 1–2 business days.

Shipping Time
Shipping time begins once your order has been dispatched from our warehouse.

United States, Canada, United Kingdom & Australia
Standard Tracked Shipping: 7–12 business days

International
Standard Tracked Shipping: 7–15 business days

Please note that delivery times are estimates and may vary slightly during peak periods, public holidays or due to delays outside of our control.

ORDER & TRACKING

Once your order has been placed, you will receive an Order Confirmation email containing your order number and purchase details.

After your order has been processed and dispatched, you will receive a Shipping Confirmation email containing your tracking information.

To track your order, simply follow the tracking link provided in your Shipping Confirmation email.

Please allow a few days for tracking information to update after receiving your tracking number. There may occasionally be periods between tracking scans while your package is in transit. This is completely normal and does not necessarily indicate a delay with your order.

RETURNS & EXCHANGES

What is your cancellation policy?

Orders may be cancelled within 4 hours of purchase.

As our fulfilment process begins shortly after an order is placed, we cannot guarantee that cancellation requests made outside this window can be accommodated.

Once your order has been processed or shipped, we are unable to cancel the order.

What is the return policy?

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